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Personal Data Protection Policy

PREAMBLE

AS MONACO FC places great importance on the protection of your personal data. Through this “Personal Data Protection Policy,” we wish to inform you about how we collect and process such data, as well as how you can control its use, in compliance with the data protection regulations in force in Monaco, including the GDPR (General Data Protection Regulation) and Law 1.165 of 23 December 1993 on the protection of personal information.

DEFINITIONS

  1. Personal data: Any information that can directly or indirectly identify a natural person.
  2. Data controller: AS MONACO FC is the controller of the personal data collected directly or indirectly from website visitors and service users. As such, we ensure that your data is processed in compliance with the GDPR.
  3. Processing of personal data: Any operation or set of operations performed on personal data, such as collection, recording, use, transmission, or communication.
  4. Processor (sub-contractor): A legal entity that processes personal data on behalf of the data controller.

SECURITY AND CONFIDENTIALITY

AS MONACO FC, as the data controller, defines and implements measures to protect personal data processing systems, aiming to prevent malicious intrusions, loss, alteration, or unauthorized disclosure of data.

Key measures include:

  1. Appointment of a Data Protection Officer (DPO), responsible for GDPR compliance and additional duties, who can answer all questions regarding the application of this regulation.
  2. Staff awareness and training on personal data processing and commitment to GDPR compliance.
  3. Use of complex passwords, regularly updated.
  4. Secured workstations (antivirus, anti-malware, firewall).
  5. Backup systems and secure data archiving to ensure business continuity.
  6. Physical security of premises (access control, video surveillance).

PERSONAL DATA COLLECTED

AS MONACO FC collects only necessary and relevant information provided by you via our websites and services. In some cases, you provide personal data directly, for example when creating an account, making a purchase, subscribing to newsletters, entering contests, or contacting us.

We also collect data on how users navigate our website, using technologies such as cookies, error reports, or software usage data.

Personal data collected may include:

  1. Identification data (name, surname, title, date of birth, ID document, nickname);
  2. Contact details (email, phone number);
  3. Data related to operations on our sites (products or tickets purchased, subscription type, purchase history, delivery/billing addresses);
  4. Payment data and transaction information;
  5. Technical data related to your browser or device (name, operating system, preferred language);
  6. IP address and device identifiers;
  7. Authentication data (account creation logs, login and usage, unique ID);
  8. Data related to events and travel organization for away matches (arrival time, access gate, etc.);
  9. Data submitted via forms (request subject, message content).

AS MONACO FC ensures that only relevant, adequate, and strictly necessary data is collected and processed for predefined purposes, and takes all measures to ensure data accuracy, completeness, and updates. Consent will be obtained where required.

PURPOSE OF DATA COLLECTION

Your personal data is processed for explicit and determined purposes, including:

  1. Providing requested products and services;
  2. Processing and tracking orders, including delivery;
  3. Responding to questions, resolving issues, collecting feedback;
  4. Recording participation in contests or surveys;
  5. Managing payment transactions;
  6. Organizing direct marketing and promotional activities;
  7. Conducting studies and statistics to improve user experience;
  8. Analyzing product and service usage to improve offerings;
  9. Identifying and fixing bugs on our websites;
  10. Protecting against fraudulent or unlawful activities;
  11. Defending our rights and managing disputes;
  12. Ensuring the exercise of your rights.

Data is processed fairly and lawfully. Legal bases include contract execution and the legitimate interests of AS MONACO FC, specifically improving services and understanding fans’ needs. With your consent, we may also send marketing communications about products, services, and events.

DATA RECIPIENTS AND TRANSFERS

Data is accessible only to authorized personnel, service providers, and partners, including:

  1. Service providers for products or delivery;
  2. Payment service providers;
  3. Third parties providing IT services, hosting, technical support, data analysis, or email distribution;
  4. Service providers involved in events and stadium security.

Data may be processed outside the EU; in such cases, we ensure appropriate protection measures according to applicable law.

DATA RETENTION

Personal data is kept only as long as necessary for the purpose of processing and according to applicable legal requirements.

COOKIES

During your visits to our websites, cookies may be installed to optimize navigation, in compliance with GDPR. Cookies store information on your device and allow the browser to communicate with the site (e.g., session ID, language, date).

RIGHTS OF DATA SUBJECTS

AS MONACO FC guarantees the following rights:

  1. Right of access: Confirm whether your personal data is processed and obtain a copy.
  2. Right to rectification: Correct inaccurate data.
  3. Right to erasure: In some cases, request deletion of personal data.
  4. Right to portability: Receive data in a structured format and transfer it to another controller.
  5. Right to object: Object to processing based on legitimate interest.
  6. Right to lodge a complaint: Contact a supervisory authority regarding data protection practices.

To exercise your rights, contact our DPO via email at dataprotection@asmonaco.com with proof of identity.

CHANGES TO THIS POLICY

AS MONACO FC may update this Personal Data Protection Policy at any time to comply with new regulations or practices. You are responsible for checking for updates; significant changes will be communicated on our website.